Terms & Conditions
1. Acceptance of Terms:
By accessing and using the website (“https://mastereggs.co.za“), and by purchasing products from us, you agree to be bound by these Terms and Conditions. If you do not agree to these Terms, please do not use the Website.
2. Products and Pricing:
- We offer fresh eggs for sale on our Website. We strive to ensure that all product descriptions and images are accurate. However, variations in size, color, and packaging may occur.
- We reserve the right to change our product offerings and pricing at any time without prior notice.
- While we make every effort to ensure accurate pricing, errors may occur. If we discover an error in the price of products you have ordered, we will inform you as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it. If we are unable to contact you, we will treat the order as cancelled.
3. Ordering and Payment:
- By placing an order through our Website, you are making an offer to purchase the products at the prices indicated.
- All orders are subject to acceptance by us. We may refuse to accept an order for any reason, including but not limited to product availability, errors in pricing or product information, or suspicion of fraudulent activity.
- Once we accept your order, we will send you an order confirmation email. The contract between us is formed when we send you this confirmation.
- Payment for orders must be made through the payment methods specified on our Website. We use secure payment gateways to process transactions.
- You warrant that all payment details you provide are valid and correct, and that you are authorized to use the payment method you have selected.
4. Delivery:
- We will deliver the products to the delivery address you specify during the ordering process.
- Delivery times are estimates only and are not guaranteed. We will make reasonable efforts to deliver your order within the estimated timeframe.
- Risk of loss and damage to the products passes to you upon delivery.
- Delivery charges, if applicable, will be clearly displayed during the checkout process.
- Please ensure that someone is available at the delivery address to receive the order. If no one is available, our delivery service may attempt to reschedule delivery or you may be required to collect the order from a designated location. Additional charges may apply for failed delivery attempts.
5. Returns and Refunds:
Our Returns and Refunds Policy, which is available on our Website [Refunds and Returns Policy], governs the process for returns and refunds. Please refer to that policy for detailed information. Due to the perishable nature of eggs, specific conditions apply to returns and refunds.
6. Website Use and Intellectual Property:
- The Website and all its content, including but not limited to text, graphics, logos, images, and software, are the property of Master Eggs or its licensors and are protected by copyright and other intellectual property laws.
- You may access and use the Website. You are not permitted to reproduce, modify, distribute, display, or otherwise use any content from the Website without our prior written consent.
- You agree not to use the Website for any unlawful or prohibited purpose, including but not limited to transmitting viruses or other harmful code, interfering with the operation of the Website, or collecting personal information of other users without their consent.
7. User Accounts
- If you create an account on our Website, you are responsible for maintaining the confidentiality of your account details, includingyour username and password.
- You agree to accept responsibilityfor all activities that occur under your account.
- You must notify us immediately of any unauthorized use of your account or any other breach of security.
- We reserve the right to suspend or terminate your account at our discretion, without prior notice, for any reason, including but not limited to a breach of these Terms.
8. Privacy:
Your privacy is important to us. Please review our Privacy Policy, which is available on our Website [Privacy Policy], to understand how we collect, use, andprotect your personal information. By using our Website, you consent to the practices described in our Privacy Policy.
9. Limitation of Liability
To the maximum extent permitted by law, Master Eggs shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of the Website or the purchase of our products, even if we have been advised of the possibility of such damages. Our total liability to you for any direct damages arising out of or in connection with your use of the Website or the purchase of our products shall not exceed the total amount paid by you for the relevant order.
10.Indemnification:
You agree to indemnify and hold harmless Master Eggs, its affiliates, officers, directors, employees, and agents from and againstany and all claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys’ fees) arising out of or in connection with your breach of these Terms or your use of the Website.
11.Governing Law and Jurisdiction:
These Terms shall be governed by and construed in accordance with the laws of the Republicof South Africa. Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of South Africa.
12.Entire Agreement:
These Terms, together with our Privacy Policy and Returns and Refunds Policy, constitute the entire agreement between you and Master Eggs with respect to your use of the Website and the purchase of our products, and supersede all prior or contemporaneous communications and proposals, whether oral or written.
13.Amendments to These Terms:
We reserve the right to amend these Terms at any time without prior notice. Any changeswill be effective immediately upon posting on the Website. Your continued use of the Websiteafter any such changes constitutes your acceptance of the revised Terms. It is your responsibility to review these Terms regularly.